Privacy Policy

Last Updated: 01.04.2025

At Traecit Investments and IMF Private Limited (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

We are:

• A registered Insurance Marketing Firm (IMF) with the Insurance Regulatory and Development Authority of India (IRDAI) (Reg. No: IMF08240820240717).
• A Mutual Fund Distributor registered with the Association of Mutual Funds in India (AMFI) (ARN: 284399).

By accessing our website or mobile application, you consent to the practices outlined below.

1. Information We Collect

a. Personal Information

• Name, contact details (email, phone, address)
• PAN, Aadhaar (masked/consent-based), KYC documents
• DOB, gender, marital status, nationality
• Financial and investment details
• IP address, browser, device and usage data

b. Sensitive Personal Data or Information (SPDI)

As per Indian IT Rules, we may collect SPDI such as:

• Financial data (bank details, income proof)
• Biometric data (if required for KYC)
• Health details (only for insurance products)

2. Lawful Basis for Processing (GDPR Style)

We process your data under one or more of the following legal bases:

• Consent: You have given clear consent for processing your personal data.
• Contractual Necessity: Processing is required to perform a contract with you.
• Legal Obligation: We are required to comply with applicable laws and regulations (e.g. IRDAI, SEBI).
• Legitimate Interests: To improve our services, prevent fraud, or respond to queries.

You can withdraw your consent at any time by contacting us at grievance@traecit.com.

3. Your Data Protection Rights (GDPR-Aligned)

If you are located in the EU or similar jurisdictions, you have the following rights:

• Right to Access – You can request a copy of your personal data.
• Right to Rectification – You can request corrections to inaccurate or incomplete data.
• Right to Erasure – You may request deletion of your data under specific conditions.
• Right to Restrict Processing – You may ask us to limit processing in certain cases.
• Right to Data Portability – You may request your data in a structured, machine-readable format.
• Right to Object – You can object to processing based on legitimate interests or direct marketing.

To exercise your rights, contact us at grievance@traecit.com.

4. Use of Information

We use your information to:

• Process insurance and mutual fund transactions
• Fulfill KYC and regulatory requirements
• Provide account access, reports, and statements
• Offer support, alerts, and reminders
• Improve platform performance and security
• Conduct compliance, audit, and risk assessments

5. Data Sharing and Transfers

We may share your information with:

• Insurance companies, AMCs, RTAs, and regulators
• KYC service providers and payment partners
• Authorized POSPs and third-party service providers
• Auditors, legal consultants, and compliance officers

We ensure third parties adhere to confidentiality and security obligations.

International Transfers

If we transfer your data outside India (e.g., to cloud servers or international clients), we ensure such transfers comply with applicable data protection laws and adequate safeguards are in place.

6. Data Security

We implement industry-standard technical and organizational security measures, including:

• Data encryption
• Secure servers and access controls
• Regular security audits
• Role-based data access

However, no system is fully immune to risks. Users are responsible for keeping login credentials confidential.

7. Data Retention

We retain your data:

• As long as your account is active
• As required under IRDAI, SEBI, AMFI or legal obligations
• For audit, dispute resolution, and compliance needs

Data no longer needed is securely deleted or anonymized.

8. Cookies and Analytics

We use cookies to enhance user experience, analyze usage, and personalize content. You can modify your browser settings to control cookies.

9. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Grievance Redressal & Data Protection Officer

If you have any questions, concerns, or wish to file a grievance regarding your data, you may contact:

Email: grievance@traecit.com
Phone: 954 954 9090
Address: 52, Nambuliar Street, Sowcarpet, Chennai - 600001

We aim to address all concerns within 30-120 days in accordance with applicable regulations.

11. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified through email or website alerts. Continued use of the website/app implies acceptance of the revised policy.